mcb177's Privacy Policy

mcb177 ("we", "us", or "platform") operates an online gaming service for users in Bangladesh ("you" or "user"). This privacy policy describes how we collect, process, store, and protect your personal information.

This policy applies to our website, mobile-optimized platform, and all related services provided under mcb177. Our services are intended only for individuals aged 21 or older.

We may update this privacy policy from time to time. If there are any significant changes, we will post a notice on the site. The date of the most recent revision will always be shown at the top of this page.

We collect two types of information — what you provide directly and what is collected automatically through your use of the service.

2.1 Information You Provide Directly

When you create an account or use services on mcb177, we may collect the following information:

• Full name and date of birth
• Email address and contact information
• Documents required for identity verification (national ID card or passport)
• Financial transaction details (bKash, Nagad, Rocket account numbers)
• Security-related information (passwords stored as hashes, never in plain text)

2.2 Automatically Collected Information

The following information may be collected automatically while you use our services:

• IP address and device type
• Browser type and operating system
• Usage patterns and duration on the platform
• Transaction and gaming activity history
• Information collected through cookies and similar tracking technologies

We use the information we collect for the following purposes:

3.1 Service Operations

• Creating and managing your account
• Processing transactions and confirming payments
• Managing gaming history and bonus benefits
• Providing technical support and customer service

3.2 Security and Compliance

• Completing identity verification (KYC — Know Your Customer) processes
• Complying with anti-money laundering (AML) regulations
• Preventing fraud and unauthorized access
• Ensuring account security

3.3 Improvement and Communication

• Improving the quality of platform services
• Sending relevant promotional information and offers (only with your consent)
• Sending important account notifications
• Personalizing the user experience

mcb177 gives the highest priority to the protection of your personal information. We apply industry-standard security measures that protect your information from unauthorized access, modification, or disclosure.

4.1 Technical Security Measures

• SSL encryption — used for all data transmissions
• Stored data protected through 256-bit encryption technology
• Secure firewall and intrusion detection system
• Regular security audits and vulnerability testing
• Passwords are never stored in plain text — only strong hashing algorithms are used

4.2 Retention Period

We retain your information for as long as your account remains active and you continue to use the service. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.

mcb177 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information sharing may occur in the following circumstances:

• Payment processors: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to complete transactions.
• Identity verification services: With trusted third-party verifiers for KYC and AML compliance.
• Legal authorities: When required to comply with legal obligations or lawful orders from competent authorities.
• Technology service providers: Trusted providers that assist in operating our infrastructure, who operate under strict confidentiality agreements.

All third-party partners are required to follow the same strict privacy standards as this policy. We share only the minimum information necessary to provide the service.

mcb177 uses cookies and similar tracking technologies to improve your user experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Essential for managing login sessions and security. These cannot be disabled.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Collect information about platform usage that helps improve the service.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit the functionality of the platform.

As a user of mcb177, you have the following rights regarding your own information:

• Right to access: The right to know what information we hold about you and to request a copy.
• Right to correction: The right to correct inaccurate or incomplete information in your account.
• Right to deletion: The right to request deletion of your information in certain circumstances — however, this may be limited where legal retention obligations apply.
• Right to object to processing: The right to object to the use of your information for specific purposes.
• Right to opt out of marketing: The right to opt out of promotional communications at any time.

To exercise these rights, contact our support team via live chat or email us at [email protected]. We will review your request and respond as quickly as possible.

mcb177's services are intended only for individuals aged 21 or older. We do not knowingly collect information from any minor. If we become aware that a minor has provided information without consent, we will take immediate steps to delete that information.

If a parent or guardian believes their child has created an account on our platform, please contact us immediately at [email protected].

Our servers and data processing infrastructure may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it remains protected in accordance with the standards of this privacy policy.

Countries to which data may be transferred may not have the same level of data protection laws as Bangladesh. However, we ensure equivalent protection of your information through contractual obligations and technical safeguards.

We may update this privacy policy from time to time due to business changes, legal requirements, or improved protection practices. For any significant changes:

• A notice will be displayed on the site
• Registered users may be notified by email
• The "Last Updated" date at the top of this page will change

Continued use of the platform after the updated policy is published will be taken as your agreement to the new terms. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week according to Bangladesh Standard Time (BST, UTC+6).

Contact us for privacy-related requests:

• Email: [email protected]
• Live chat: directly through the chat on our website

We take every privacy-related request seriously and are committed to responding as quickly as possible.